8/18/2023 0 Comments Mellel customer service![]() ![]() Regarding iCloud, the retail version doesn't have the dedicated iCloud menu but if your using macOS 10.10 (Yosemite) or better then you can simply access your files via iCloud drive. I know all this is a bit confusing, I wish we had more power to give a simpler solution but I'm afraid the App Store restrictions really getting in the way of the simpler and sustainable solutions.Īpple tried to make iCloud an exclusive feature for app store apps but they basically gave that up. I'll try to explain one more time, hopefully this will clarify things:ġ. Let me mention again that Mellel 4.0 is not yet out, when we talk about "upgrade" or "buy" we mean upgrade your license or purchase a *license* which allow you to run the current version of Mellel (which is, at the time of this, Mellel 3.5.3)Ģ. The license you buy or upgrade now will, of-course, work for Mellel 4.0.ģ. Starting with Mellel 4.0 we will return to our old upgrade policy of giving you 2 years of updates for free. Does that mean that if you buy now, and something (god forbid) causes us to delay Mellel 4.0 that you will receive less then two years of free updates after Mellel 4.0 is released? No! If you buy or upgrade now, you will receive 2 years of free updates starting from the release date of Mellel 4.0 and not from the date of purchase.Ĥ. Mellel's price, as well as the price of upgrades, will go up when Mellel 4.0 is released. The conclusion is: Buying Mellel now is a very good deal. If you're holding out on buying Mellel because Mellel 4.0 is coming soon - don't.ġ. If you're a new customer considering Mellel. ![]() Buy now and you'll be able to use Mellel 3.5.3 now, upgrade to 4.0 for free and enjoy 2 years of free updates after that.Ģ. If you're a returning customer with an out of date license - you're in the same camp - upgrade now and you'll be able to use Mellel 3.5.3 now, upgrade to 4.0 for free and enjoy 2 years of free updates after that.ģ. If your license is valid today but won't be when Mellel 4.0 - that is - if you bought Mellel before (at least) June 2015 (and you're not a "lifetime" customer) - Buy now and you'll get Mellel 4.0 at a reduced price with the same 2 years of juicy updates.Ĥ. If you bought Mellel or Mellel Lite on the app store then if you bought Mellel less then two year ago - you'll be able to upgrade to Mellel 4.0 (outside the app store) for free. If you bought Mellel more then two years ago - you will be able to purchase an upgrade when Mellel 4.0 is available. I'm afraid that at the moment we don't have a way to offer "pre upgrade" for the app store customers.ĥ. If you have a "lifetime upgrades" license then you can consider yourself a very lucky person and you'll be able to continue laughing and sipping your martini on the beach at your exclusive vacation resort while working with considerable ease on your latest manuscripts with Mellel. Does the publicity imply that it will be cheaper to buy a new copy of Mellel NOW than to just update to Mellel 4.0 when it comes from my current copy? Marsilius wrote:Maybe someone can clarify. If you already have a licenced copy of Mellel, then you just pay for an Update (an upgrade). ![]()
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